Everyone loves a good discount, I know I do. You’re probably wondering how offers and discounts can be an advantage you. Yes, your profit might not be that much. However, at the end of the day you’re still profiting (at least a little) from the sale. Which is not completely a bad thing! And here’s why…
We’ve all gone through it. Before the final payment page we chose to abandon the shopping cart. What triggered it? Shipping rates too high? Additional tax? I usually enjoy shopping online for the best deals but the nightmare usually hits when I see the shipping charges. If the charges were reasonable, I wouldn’t mind paying and completing the checkout process. But when shipping costs more than the product itself or looks totally unreasonable, I confess I’m one of those who would gladly abandon the cart or abort the order. Any buyer would do the same.
Selling at times is quite an art. You need a combination of getting the ‘desire effect’ right. Look at how Apple did it. Their products are more expensive but whenever there’s any product launch (or even a hint of it), everyone goes a bit nuts. Then comes the sales.
But let’s get down to reality here. Not all businesses are like Apple. Normal folks who are just setting up a small online store to sell products need to offer something more to their customers.
Other than the usual buy 2 and get 1 free or free shipping thrown in, one of the best ways would be to add some value to your customers. Depending on what type of product that you are selling, your online store should not only be about your products. It should have a mixture of tips, advice and relevant information to help your customers. Or it could even be a good place for people to visit to get relevant, useful and informative tips and advice. This will help your store’s SEO if you get a lot of natural traffic coming in.