HELPFUL SUPPORT
We understand that setting up an online store can sometimes be a daunting task. And even once you have things up and running smoothly, you're still bound to have questions every now and again. Our support team is here to help you with whatever questions you may have, from basic store setup questions, general inquiries about our solution, to more involved queries about specific store functions and features. Just let us know if there's anything that we can help you with, and we'll get back to you as soon as we can with a detailed response.
Knowledgable and Thorough Support Staff
- We don't believe in canned or automated responses. Each InstanteStore support representative is a real person with real experience and knowledge of how InstanteStore works. We take the time and effort to look into each and every one of your support requests in detail, to provide you with the best and most detailed answers and solutions possible.
Integrated Support Ticket System to Effectively Track and Resolve Support Issues
- The best and fastest way to get a response to your questions is via our integrated Support Ticket System. Once you've logged a ticket, we'll track and respond to your issues with 24 working hours, if not even sooner.
Ticket System / Live Chat / Email / Phone Support
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There are several ways to reach us:
- our integrated Support Ticket System
- Live Chat: speak to a Support Representative directly and immediately during our Online Live Chat hours
- Email
- Phone
Please see our Contact Us page for more information.
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