MANAGE CUSTOMERS (CRM)

Your InstanteStore has many useful features for registered customers, as well as other features to make the customer experience at your store a convenient and enjoyable one. We also provide administrative tools that you can use to manage your customers and their needs.

Password-Protected Personal Content Pages

• Upload content and files that are only available to your registered customers. Providing exclusive content is one way to encourage visitors to sign up for customer accounts at your store.

Customer-Related Admin Functions

• Easy One-page Phone Order system makes it easy to take and complete multiple customer phone-in orders quickly.
• Order Reporting
• Easily search customer database (by Name, Telephone Number, E-mail Address, etc.)

Order Status and Order Tracking

• You can easily update the current status of orders as well as add order tracking information. This information will be available to customers so that they can keep track of their purchases from payment till delivery.

Customers Can View Order Histories

• Customers can access their previous order information from their accounts.

Repeat Customer Recognition

• Customers can have your store "remember" their details to save time when making repeat purchases.

Addressbook Feature Speeds Up Checkout Process for Repeat Customers

• The Addressbook feature is a convenient tool that saves customers from having to re-enter their details when making purchases. The Addressbook can also store multiple entries, which is great for storing several addresses. This is especially handy for customers who frequently buy gifts for friends at your store.

Easily-Configurable FAQ Page for Customer Information

• Our easily-configurable FAQ page lets you set up your FAQ page in no time. Set up categories, questions and answers with no fuss.

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