Take a Look at What Our Customers Have to Say
I've worked with the InstanteStore.com team for over 8 years, with major media companies, smaller clients, and most recently with my own media startup. I literally entrust my livelihood to their service.
Over the years, I've processed hundreds of thousands of orders on the InstanteStore platform, featuring both physical and digital products.The rich feature-set and customizations are what originally brought me to InstanteStore, but it's their amazing people and phenomenal uptime that have earned my repeat business.
Jason Rosenfeldwww.bluscenes.com
I joined and have been using InstanteStore since January 2004.
After building a couple of websites for an ecommerce version of our retail store through other CMS providers, it was decided that an urgent upgrade was needed for my current website to something that was more reliable, easy to use, could be easily customised, automate many day to day tasks and most of all would be able to grow with our business.
I needed something that would easily and quickly adapt to the ever changing world of the internet and that offered excellent support should there ever be a problem.Since trialling InstanteStore for 30 days in early 2004, I have never looked back. The store is customised perfectly and works without any problems, Our customers know they can shop 24/7 online everyday of the year. Apart from my first Instantestore website,I have since built another three online ecommerce websites using InstanteStore and know of many other business owners who have done the same upon my recommendation.
If you need an ecommerce solution that works, looks good, is easy to use and has the support when you need it, you can’t go past InstanteStore.
I highly recommend Instantestore to anyone who wants a great online store that is packed with all the features and is run and supported by a group of great people.
Peter Constantinou
www.flowerenvy.com.au
We launched our first webstore (www.aperfectpartyzone.com) in 2003 with a very basic shopping cart attached to a Basic html website. We quickly learned the power of the web, and knew we needed a more robust website and shopping cart solution for our rapidly growing business.We searched for weeks for the right solution, and actually found InstanteStore.com on a comparison site for shopping cart solutions. I could not believe how many features were available for the monthly price! I have to admit that the ONE concern I had was that InstanteStore did not have an office in the US. Over the past 4 years, I can honestly say that the service and communication that I have received from InstanteStore far surpasses their US counterparts. E-mails are always answered, help tickets are always acknowledged, and I now know everyone on their team!
The InstanteStore system has so many benefits, that most of our customers truly think we are a huge company with lots of employees. In reality, we do over 2 million in sales volume with only 6 employees. We can do that because of the efficiencies InstanteStore has brought to us. The excellent SEO capabilities have helped us to rank on the first page of Google for about 70% of our key category terms. The flexibility of page design is great, and we are able to change our homepage easily. We have over 6000 products on www.ezpartyzone.com and do not have any issues with bandwidth throughput or data capacity with a slightly upgraded plan. The uptime is very close to 100%, and any problems are taken seriously and acted upon quickly by the instant e store team.
I am so happy, I just recommended the product to a friend that recently launched their business on instantestore, www.richardhedgecockart.com. I would recommend InstanteStore to anyone just starting an ecommerce business or that wants to grow their existing business.
InstanteStore to us is not a "product" or a "service". It is a business partnership to be cherished for many years to come! We are looking to open our THIRD InstanteStore this year! Thanks for everything you do!
Maura Celik, Owner of Party Zones Incwww.ezpartyzone.com
www.bulkpartyzone.com
Being a member since 2003 with 6 instantestore online websites, InstanteStore shopping cart solution had the integrated marketing tools, admin tools, tracking tools and the full website customization features any successful online business needs. One feature that stands out with InstanteStore shopping cart is the Admin tool and the ability to configure multiple shipping options which is primarily useful for freight shipping.
While other shopping cart solutions often struggle with keeping their admin tools simple and easy to use, InstanteStore did the best job possible. It is easy to use, consistent, intuitive and comprehensive.
The support team is helpful, friendly and highly technical.
Our Web Admin staff recently did a comparison between Instantestore, other leading e-commerce solutions like Volusion and Bigcommerce and was convinced that Instantestore was the top option for our growing online business needs.
I highly recommend this service as a complete e-commerce solution package.
NancyTheInteriorGallery.com
Instantestore has been a wonderful partner for us over the last few years. Their ecommerce solution is excellent and always evolving with new features regularly launched. The support staff are always on hand to help with queries and do whatever they can to support our business. I would wholeheartedly recommend InstanteStore as an ecommerce platform to any business.
Lula Braithwaitewww.lovelula.com
In 2004 we found ourselves in a frightening position. We had a bad experience with another shopping cart solution and we had a very limited time frame and budget to re-launch our ecommerce website. Our then ecommerce provider wanted to start charging us 2.5% of our turnover. This was on top of the monthly subscription fee. We needed to move fast but we also needed to be sure that we were choosing a better, more honorable solution, one that truly had all the necessary features required for ecommerce success, without charging us extra for the services that really matter and within our limited budget.
Upon researching literally hundreds of shopping cart solutions, we chose InstanteStore. We were immediately thrilled by the ease of use and the wide scope of useful features that were integrated (and not sneakily charged as add-ons like other software solutions do).The customer service was exceptional. Nothing I asked was too hard and the support requests were solved promptly.The InstanteStore shopping cart solution was the right one to choose and as a result, we were able to launch our new website very quickly and within budget. InstanteStore met all of our needs then and still continues to do so.
It is now 2011, and I can honestly say that in seven years, we have never experienced any problems with the hosting of the shopping cart or the shopping cart itself. Up-time has been 100%. That's quite outstanding. Not to mention the fact that the shopping cart solution keeps going from strength to strength and I never fear being left behind with old technology. The features and functions are always current and relevant to the day and yet, still easy to use. Customer service is still generous and efficient. Simply put, the hosting, the software and the team are worth more than the subscription fee ten times over. I have absolute confidence that through InstanteStore I have the necessary tools I need for ecommerce success.
Suzanne Amato, General ManageriLumn8 - Glow Productswww.ilumn8.com.au
I tested many products on the market simultaneously, researching for 7 months! And while many products provided several features, only Instantestore provided me with everything I was looking for.
This was a service that allowed me the capability to have the look and feel of a professionally designed website with an incredibly easy to learn user interface and a phenomenal customer service behind it that went out of their way to help me set up my environment during my testing trial period.
I took advantage of the entire trial period to test the interface and the customer service behind it. My decision was correct! InstanteStore provides me the perfect web platform with all the technical complexities hidden behind an incredibly easy user interface and killer customer service so I can concentrate on the other areas of my business.
Barbara Youngwww.crazy4clipons.com
One of the the most important key-points in web business is warm and polite customer service, especially service from a worldwide web-store provider. We think InstanteStore deserves merit with its awesome after-sales service. We never get a "No" answer from the InstanteStore Team when we need technical assistance. Because of this, we would like to thank the InstanteStore team who give us an amazing Customer Service Experience while running our web-stores with a reliable and stable system.
Eren YagmurogluInternational Webstores and R&Dwww.beyzacases.com
I have been using Instantestore for our ecommerce businesses since 2008 and have processed over 5000 orders via their reliable ecommerce system. Instantestore provide a feature packed system which is simple to learn and easy to operate. The staff are experts at what they do and always prompt in replying my questions and assisting with customizations. I highly recommend Instantestore for anyone who is serious about setting up an online business and will continue using their services in the future.
Evan Jenkinswww.boutiquehairextensions.com.au
R & E Paint Supply has been an Instantestore customer since 2005 and we have been exceptionally pleased with their performance, reliability, and customer service. Our online business has increased substantially in the last 5 years due to Instantestore. Thanks Instantestore, we are looking forward to many more years to come!
Ron Terrywww.repaintsupply.com
